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Cisco Systems awards AXIANS with “Customer Satisfaction Excellence”
AXIANS takes over Heralys Solutions
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Strong competition and ever-growing market pressures require that companies continuously show a high level of performance. The mission of AXIANS is to help reach this target by boosting your organization to new levels of performance. AXIANS supports your customer-driven strategies and communication and information systems to provide your company with a competitive edge,

We implement and integrate field-tested, proven technology solutions.

Our solutions integrate mature and time-tested technologies. They comply with your needs, current situation, priorities, budgetary constraints, and future projects. They enable you to garner the full benefits from your investments in communication infrastructures.

Improving the effectiveness of your organization:

Companies are rethinking their operations with the advent of new information technologies.
With several departments distributed over several sites, companies are seeking to streamline communication between their entities; which encourages mobility and closes the distance between sites. Companies require enhanced efficiency from their staff, wherever they are, and are seeking better access to information, as well as consistent services,

To help you take up these challenges, we implement strong value-added solutions:

Improving competitiveness:

Companies also reconsider their relationships with their partners with a strong focus on customer and end-user experience


We implement client relationship management solutions:

  • Contact and Support centers that handle multi-channeled requests (telephone, e-mail, fax...)

  • CTI solutions to make call center agents more efficient.

  • Business applications to handle marketing campaigns and sales force automation.