The easier you make it for customer to contact you, the more messages you get, via snail mail, fax, email or voice (landlines and mobiles phones). Keeping pace with this growing volume of messages can somehow turn into a nightmare and unified messaging is the ideal convergence application to get a central interface for managing all your messages,

How it works: incoming messages are routed to a single platform and converted to data format. The unified messaging server locates the recipient and dispatches the messages towards the unified messaging inbox. Users can view and process all their messages via phone (cellular or landline) or web (web browser or messaging client). With unified messaging, users can listen to their emails by phone, attach faxes to emails, annotate emails with voice comments or even print an email on a fax machine.

Unified messaging is a rapidly expanding technology, and it is likely that additional features such as SMS or Chat will be supported soon.

Why select unified messaging?

• A single user-friendly interface and a single call number whatever the media: landline phone, cell phone and fax.

• Location-free and roaming access to personal messages, whenever required.

• Simple management of the multiple communication servers. Administrators are no longer required to manage a mail server, a voice messaging server and a fax server. This also reduces the upfront investment.

• Logs and message backup.

• The unified messaging system is integrated to the information system and benefits from security policies and equipments.

What AXIANS offers

AXIANS is a partner of Aastra Matra, Alcatel and Cisco.

Creating value with AXIANS

• Unified messaging makes voice and data systems converge and convergence is our core business.

• Our Expertise in both IP technology and traditional telephony will help us create a unified messaging platform over your existing telephony system.

• We make your unified messaging solution a part of your information system (databases, intranet, etc). We can also deploy other collaborative tools such as shared agendas and company directories.