Maintenance of your security solutions
As security requires constant vigilance, AXIANS has created Secure Support, a service to supplement your internal resources. You can benefit from a security expert whenever required to meet specific needs, check the consistency of your ideas or get guidance when facing a specific threat.
Easy access and follow-up of requests
Access to service via Web or phone call.
Our teams are available 5 days a week from 9h00 to 18h00 or 7 days a week, 24h/24, depending on the selected level of service.
All requests are tracked using a Web application. You can view and update your requests.
A single support service for architectures with multiple components
If your security architecture has multiple, specialized components, you need a support team with a comprehensive knowledge of your architecture and with skills to manage it.
AXIANS has the expertise to monitor how the various elements of your infrastructure interact with each other.
Additional services
AXIANS offers additional services:
Market intelligence on the latest technologies.
Replacement of parts within a guaranteed deadline of 4 hours
Benefits of Secure Support
A single provider whatever the complexity of your architecture.
High availability to get immediate answers when required.
AXIANS partners with major security software and hardware vendors. Our engineers have direct access to their support services.
Secure Support is flexible and can be scaled to meet level of security requirement.
AXIANS can supplement your Internet security setup thanks to remote infrastructure management and monitoring services (up-to-the-minute alerts and tracking, direct or indirect remote monitoring)
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