Traditional telephony is now a solid technology as witnessed by the superior quality of calls.
The telephone has become almost a commodity and a technology that is taken for granted, which explains that any downtime of more than a couple of minute is just not acceptable.
Using a telephone looks simple, but we are talking about an underlying sophisticated technology that needs to be entrusted to experts in order reach your expected quality of service. And this is our business at AXIANS.
AXIANS has proven Voice expertise and brings you a full range of scalable solutions that fit your current and future requirements:
- Telephone response solutions (answering services, Interactive Voice responders, on hold musical background).
- Mobility applications based on the DECT standard.
- Collaborative and productivity tools such as Unified Messaging and CRM.
- Solutions for call centers to improve customer relationship management.
AXIANS also offers unique service within the scope of Voice and related applications such as Outsourcing, Renting of equipment and Maintenance services.
The Telecommunication industry has boomed over the past decade and can now broadcast multiple data on a single network. The idea of a single network for voice, data and image traffic makes sense as it would streamline all management tasks and optimize enterprise-wide network communication.
Voice over IP solutions have emerged as a mean to carry voice traffic across a data network. Later, Telephony over IP brought all management features for voice communication over a data network, with no impact on the user experience.
AXIANS has expertise on these technologies and can demonstrate you how these technologies build value for your organization.
The convergent processing of voice, data and images brings up multiple collaborative solutions that tightly link telephony to IT applications.
AXIANS has brought together the best equipment and software in the marketplace, developed an expertise in CTI (Computer telephony Integration) and designed services that assist you during deployment and operation of your Voice systems.
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