It's been a long time since the conventional telephony technology has been mastered. The quality of communications on a fixed telephone network has achieved levels of performance appreciated by most users. Thus, the phone has become a commodity tool in everyday life and a consumable. And no one could bear a failure or a disruption lasting over a few minutes per year.

Actually, while using a telephone is a simple thing, it is supported by a sophisticated technology which must be entrusted to experts - such as the ones at Axians - who will ensure a functioning entirely tailored to your needs. With its recognised expertise in Voice offers, Axians is able to offer you a complete range of Voice applications tailored to your current and future needs:

- Welcoming Solutions (voice messaging, automated switchboard, waiting music)
- Mobile Applications based on the DECT wireless cell technology
- Productivity Tools such as unified messaging and CRM
- Call Centres Solutions to improve your Customer Relationship Management

To complement voice technology and its associated applications, Axians offers original service solutions, such as Facilities Management , Renting and Maintenance.


The evolution of telecommunications over the last decade has made it possible to think of transporting an ever-increasing quantity of information through a single network. To rationalise management and optimise the transportation of a company's communications, it was natural to imagine using a single pipe for transmitting voice, data and image.

This is why Voice over IP solutions - to carry voice traffic over a data network, then Phone over IP solutions ( VoIP), to offer all the voice communications management functions over a data network in a way that is completely transparent to the user - have appeared. Axians masters these technologies and will know how to explain, show and convince you that you too can access these solutions in your own company and that they can offer you real added value.This new ability to process voice, data and images together, has opened up a wide range of possibilities for new collaborative solutions deeply integrating telephony with IT applications. Thanks to the best equipments and softwares on the market, Axiance has developed expertise in Computer Telephony Integration (CTI) and in a range of services to help you install and implement your customer relationship management (CRM) system in a progressive and structured way.